Privacy Policy

Website: Glamour Retail
Last Updated: October 21, 2026

At Glamour Retail, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, browse our products, create an account, or place an order.

By accessing or using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website.

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Shipping address
  • Order details and purchase history
  • Information provided through customer support enquiries
  • Other information you voluntarily provide to us

Payment Information

Payments made through our website may be processed by third-party payment gateways. We may receive transaction IDs, payment confirmations, payment status, and related transaction details.

We do not intend to store complete payment card details on our own servers. Payment information may be collected and processed directly by the relevant payment service provider in accordance with its privacy and security practices.

Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and products viewed
  • Date, time, and duration of visits
  • Website interaction and usage data
  • Cookies and similar tracking technologies

2. How We Use Your Information

Glamour Retail may use the information we collect to:

  • Process and confirm customer orders.
  • Verify payments and prevent fraudulent transactions.
  • Arrange order packaging, shipping, and delivery.
  • Send order confirmations, invoices, and delivery updates.
  • Provide customer service and respond to enquiries.
  • Handle eligible cancellations, returns, replacements, and refunds.
  • Improve our website, products, services, and customer experience.
  • Maintain transaction records and business accounts.
  • Detect unauthorised activities and protect our website.
  • Send promotional offers and marketing communications where permitted by law.
  • Comply with applicable legal, regulatory, and tax obligations.

3. Sharing of Personal Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business and fulfil your requests.

These may include:

  • Payment Gateways: To process payments and verify transactions.
  • Shipping and Logistics Partners: To deliver orders to your address.
  • Website Hosting Providers: To host, maintain, and secure our website.
  • Technology and IT Service Providers: To maintain website functionality and resolve technical issues.
  • Analytics and Marketing Providers: To understand website performance and support marketing activities where applicable.
  • Legal and Government Authorities: Where disclosure is required by applicable law or a valid legal process.

We aim to share only the information reasonably necessary for the relevant purpose.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your shopping cart and preferences.
  • Maintain essential website functionality.
  • Understand website traffic and performance.
  • Improve product browsing and checkout experiences.
  • Support advertising and marketing activities where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart functionality, account access, or other website features.

Where required by applicable law, we will seek consent for non-essential cookies or tracking technologies.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

These measures may include access controls, security monitoring, secure website connections, and appropriate safeguards provided by our service providers.

However, no online transmission or electronic storage method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained to:

  • Fulfil orders and provide customer support.
  • Maintain invoices and transaction records.
  • Process returns, replacements, and refunds.
  • Resolve disputes and investigate fraud.
  • Meet applicable legal, tax, accounting, and regulatory requirements.

When information is no longer required, we may delete it or securely dispose of it, subject to applicable legal retention obligations.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information where legally permissible.
  • Withdraw consent where processing is based on consent.
  • Opt out of promotional communications.
  • Raise concerns about how your information is handled.
  • Submit a privacy-related grievance or complaint.

To exercise these rights, contact us using the email addresses listed in the Contact Us section. We may request reasonable information to verify your identity before processing a request.

Some information may need to be retained where required by law or necessary to establish, exercise, or defend legal claims.

8. Marketing Communications

We may send promotional emails or other marketing communications where permitted by applicable law and your preferences.

You can unsubscribe from promotional emails using the unsubscribe link, where available, or contact us to request that marketing communications stop.

Please note that opting out of marketing communications will not necessarily stop essential transactional messages, such as order confirmations, payment notifications, shipping updates, or customer support communications.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment gateways, social media platforms, or other external services.

These third parties may collect and process information under their own privacy policies. Glamour Retail does not control the privacy practices of independent third-party websites.

We encourage you to review the relevant privacy policies before providing personal information to those services.

10. Children’s Privacy

Our website is intended for general e-commerce customers and is not specifically directed at children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

11. Data Processing and Transfers

Some of our service providers may process or store information on servers located outside your state or country.

Where personal information is processed or transferred, we will take steps required by applicable law and use appropriate safeguards where necessary.

12. Changes to This Privacy Policy

Glamour Retail reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business operations, website features, service providers, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage customers to review this page periodically to remain informed about our privacy practices.

13. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.

Business Name: Glamour Retail

General Enquiries: info@glamourretail.in

Customer Support: contact.GLAMOURRETAIL@GMAIL.com

Please include relevant details in your message so that we can understand and respond to your enquiry appropriately.

We will review privacy-related requests and respond in accordance with applicable legal requirements.

Thank you for shopping with Glamour Retail and trusting us with your personal information.